rank

Hello, Ive changed my MC name and when i got on i didnt have my donor rank. Thats all i really want. My ign now is NoHaksJustSasha. My old ign was SashaDaKatVonD Please it would be great if i got my rank back. ( i had vast ) Thanks, now i got to go beinge watch ssundee

I hope this is the right kinda place to post this because im awful at navigating forums so sorry if its not. I bought the premium rank just before halloween in the sale, the rank came through two hours later on parkour. Since then i have started playing other game types on the sever but my rank...